Deaf and Hard of Hearing Awareness

Distance Learning , Online learning
Admin Contact
Adult Social Care Training Mailbox (
Target Audience
Assessment & Care Management / Carers (unpaid) / Directly Provided Services (ESCC) / Personal Assistants (Care) / PVI Adults (Private, Voluntary and Independent Care Sector) / Voluntary and Community Sector Staff
target audience
Course Types
Course categories
ESCC Assessment & Care Management / ESCC Directly Provided Services / Independent Care Sector, Carers & Voluntary Sector / Personal Assistants / Unpaid Carers
Healthcare and Conditions
Course description

This online training course is aimed at all frontline staff to increase their awareness, knowledge and skills in relation to working with people who are deaf or hard of hearing. 

The course is designed to raise awareness of the barriers facing people who are deaf or are hard of hearing. It also highlights how practitioners can adjust their behaviour and create conducive environments to improve communication with people who are deaf or are hard of hearing.

The course is delivered via a pre-recorded (voice over) Powerpoint presentation which can be viewed multiple times. There are also various activities and a case study to engage the learner. The course requires the completion and return of a workbook which serves to foster a deeper level of learning. 

The video (YouTube) can be viewed on all digital platforms (including mobile phone) and can be viewed independently or as a small group (dependent on organisational social distancing policy) so please ensure you have YouTube installed.

The course also contains video links to the internet; thus, internet access is required. 

The workbook comes in a Word document format so access to Microsoft Word is required.

Handouts are provided in PDF format which are accessible via a screen reader if required.

You will receive an email with full instructions by 10am on the day of the training (including all resources and links)Ideally each delegate should have their own personal/work email address on their East Sussex Learning Portal user account. Where this is not possible, please be advised that it is the responsibility of each training delegate’s line manager to forward these documents to them, so they have them in time for their training.

Delegates can complete the course at any time during the week but must submit the workbook by 5pm on the Friday after the scheduled course date.

Allocate approx. 2-4 hrs to complete the course. Speed of course completion depends on the learner.


Training objectives

To provide practitioners with the understanding and skills to work with people who are deaf or are hard of hearing.

Learning outcomes

By the end of this session it is anticipated candidates will:
• Know the different causes and types of hearing loss
• Understand the impact of hearing loss
• Have awareness of Deaf Culture and Sign Language
• Appreciate how to communicate with people who have age-acquired hearing loss
• Be aware of the variety of technological solutions that are available
• Know more about specialist services in ASC and East Sussex.

Additional Information

Online. Access requirements:
• Internet with sound/audio enabled
• Access to YouTube
• Microsoft Word for Workbook
• Adobe Reader for PDF (portable document format) documents

Videos have captions for delegates who are hard of hearing. Wearing earphones is also an option.
All documents are readable by a screen reader for visually impaired delegates.

Start Date
Monday 10 January 2022
End Date
Monday 10 January 2022
Closing Date
Wednesday 5 January 2022
00:00 - 00:00
Maximum Places
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Number of Sessions