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This workshop looks at the skills needed by managers to get the most from these discussions, including how to tackle poor performance and how to further motivate high performers.
It will consist of 2 x half day, interactive, virtual classroom sessions, spaced 1 week apart. The course will use a case study to explore specific issues, particularly around dealing with staff who are struggling to perform well.
Each session will have trainer input, group work discussion and practice.
After day one, delegates will plan actions that they will undertake between day one and day two.
It is essential that you complete the "Maximising Performance" elearning module & pre-course work prior to attending this workshop.
Any specific questions regarding supervision and appraisal can be sent to the trainer up to five days before the course, to help contextualise the sessions. There will be a case study, the first part of which will need to be read before day one.
This course is open to any member of staff who has supervisory responsibility, or member of staff who is interested in developing their compassionate leadership skills.
Find out how you can adapt your leadership style to help those around you flourish during times of uncertainty. As some staff start to return to the office and others continue to work from home we are all going through another phase of adjustment. If you have supervisory responsibilities, or you work with staff across the organisation, you can support people’s wellbeing by developing your compassionate leadership skills.Essential Information
Please note - this is a "remote" session, and if applying, you should note the additional information in "full details" regarding joining the session.
Is this course for you?
You are familiar with creating simple Pivot Tables from Excel data.
You want to find ways of quickly cleaning up and merging data for use in a Pivot Table, or you have data in several different tables which you want to analyse in one Pivot Table.
This course includes topics from the Excel Advanced course
The course assumes that delegates are familiar with: creating Pivot Tables in Excel.
To take part in this course, delegates will need an internet-connected device with camera and microphone, and an internet connection which can stream video in reasonable quality.
IMPORTANT: THIS TRAINING IS PART OF THE COVID-19 INTERIM TRAINING PROGRAMME AND IS SUITABLE FOR NEW AND EXISTNG STAFF. TRAINING WILL BE DELIVERED VIA A SKYPE MEETING AND YOU WILL BE SENT AN INVITE TO IT A COUPLE OF DAYS BEFORE IT IS DUE. IT IS RECOMMENDED THAT NEW STAFF ATTEND FACE TO FACE TRAINING WHEN IT IS
AVAILABLE. Please look out for an email to complete session evaluation. We would appreciate your time in completing this so we can evaluate this temporary process. You will then be able to access your certificate.
This course provides delegates with knowledge of safe moving and handling techniques and a basic knowledge of equipment they may need to use to safely move and handle a client. This course does not cover clients with restricted mobility issues, i.e. those who need hoisting or are cared for in bed. During the COVID 19 restrictions, This is covered in an additional 2 hour skype training session called Moving and Handling of People with Restricted Mobility for Care Support Workers/PAs.
Due to the practical nature of moving and handling of people, it is recommended when accessible, candidates complete the face to face training available through East Sussex.
The course covers:
This is a remotely delivered course and delegates should therefore ignore any map or venue information.
Today retirement is more of a process rather than an event and this workshop provides a range of information and guidance for those who are approaching this time in their lives.
You will have an opportunity to explore issues and discuss the range of opportunities available to you within a relaxed and informal atmosphere.Essential Information
|Session||Session Date||Session Time||Session Venue||Map|
|1||24 September 2020||09:30 - 16:30||East Sussex Training & Development Centre (St Mary's House)||Map|
Please note this training is now live interactive virtual classroom training and will be delivered via Zoom.
These new format events will support staff who work directly with families to be more confident and capable when holding difficult conversations. This will now be delivered as a live interactive virtual classroom via Zoom. Now split over two half day sessions instead of one full day. Important. Please see "Additional Information" for joining instructions.
Participants will be introduced to a new set of practice principles that have been designed by East Sussex practitioners and consider how to integrate holding difficult conversations with families with Solution Focus and Motivational Interviewing techniques.
All registered participants are required to watch this 16 minute introductory video from the trainer Phil Jones in advance of participating in this workshop.Essential Information